Job Summary

We are seeking a dedicated and enthusiastic Travel Agent to join our team. The ideal candidate will assist clients in planning and booking their travel arrangements, providing exceptional customer service and expert advice. This role involves creating personalized travel itineraries, managing bookings, and ensuring a smooth travel experience for all clients. A background in hospitality or hotel experience is a plus, along with strong sales and customer service skills. The Travel Agent will play a key role in helping clients explore their travel options while delivering professional and friendly service.

Responsibilities
Consult with clients to understand their travel preferences, needs, and budgets
Research and recommend suitable travel options including flights, hotels, tours, and transportation
Book flights, accommodations, rental cars, and activities through various suppliers and platforms
Provide detailed itineraries and travel documentation to clients
Assist clients with visa applications, travel insurance, and other necessary documentation
Handle inquiries, resolve issues, and provide support before, during, and after trips




Maintain accurate records of bookings and client interactions in the company database
Stay updated on the latest travel trends, deals, and destination information
Upsell additional services such as upgrades or excursions to enhance the client experience

Qualifications
Proven experience in sales, customer service, or hospitality preferred; hotel or travel agency experience is a plus
Robust communication skills with the ability to listen carefully to client needs
Knowledge of popular travel destinations, airlines, hotels, and booking systems
Excellent organizational skills with attention to detail
Ability to work independently and as part of a team in a fast-paced environment
Proficiency in computer applications such as MS Office; familiarity with booking software is advantageous
Passion for travel and providing outstanding service to clients

Pay: $20.00-$28.00 per hour

Advantages:
Casual dress
Flexible schedule
In office parking

Work Location: In person

📌 Travel Agent Surrey (Canada)
🏢 Atlas Travel & Holidays
📍 Canada