Use remote diagnostics and MR expertise supporting Siemens equipment as a Remote Support Specialist 3, working Friday through Monday onsite remotely. Troubleshoot technical issues, guide engineers, and communicate solutions across customer support channels.
Siemens Healthineers seeks an ambitious Remote Support Specialist 3 – MR for the next step in their career. The position supports Customers and Customer Service Engineers servicing Siemens MR equipment. It combines remote product support, technical assistance, escalation management, and factory feedback.
Key Responsibilities:
Provide remote technical support for Siemens MR equipment
Dispatch notifications and create quality action plans
Use remote diagnostics to resolve technical issues
Follow escalations and communicate with HSC/QIB
Assist with international onsite equipment repairs when required
Requirements:
Associate degree or two years vocational technical training
More than eight years working on MR systems
Ability to troubleshoot remotely using Siemens Remote Services
Valuable communication skills
Availability Friday through Monday, 0730 to 1630
Apply MR systems expertise, remote diagnostics, escalation management, and communication skills supporting Siemens Healthineers customers and engineers.
📌 Remote Magnetic Resonance Support Specialist Toronto
🏢 Siemens Healthineers
📍 Toronto
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