Lead freight operations at Livingston through departmental management, client service, and P & L oversight. This full time role emphasizes transportation expertise.

Reporting to the VP IFTS, the Senior Manager oversees service delivery, business development, onboarding, and conflict resolution. The position supports cargo documentation, process improvements, SOP execution, customer billing, and account profitability. It also develops staff and maintains relationships with clients, vendors, overseas offices, and internal teams.

Key Responsibilities:
Manage departmental operations, service delivery, and client-facing communication
Oversee onboarding, SOP execution, documentation, and shipment billing
Identify upselling, pricing, revenue, and margin improvement prospects
Coordinate staff scheduling, coaching,



recruitment, and development
Maintain account profitability and resolve operational conflicts

Requirements:
Eight years of progressive experience
Bachelor’s degree or equivalent in Logistics or Transportation
Thorough understanding of P & L and budget processes
Robust decision-making, organization, and time management skills
MS Office Suite skills, especially Outlook, Excel, Word, and PowerPoint

Bring freight operations leadership, customer focus, and financial accountability to Livingston’s International Freight and Transportation Services group.

📌 Senior Freight Operations Manager Laval
🏢 Livingston International
📍 Laval