Job Overview

The Retail Store Manager leads daily store operations, develops a customer-focused team, and works to meet sales and operational goals. This role combines retail management, sales management, merchandising, staff development, and administrative responsibilities. The manager sets a positive example on the sales floor and ensures the store is organized, well-stocked, and welcoming.

Duties
Lead, supervise, and support store employees, including team management, recruiting, interviewing, onboarding, and training & development.
Set transparent expectations, coach team members, and foster a respectful, accountable workplace through robust leadership.
Oversee retail sales, customer service, and daily sales activities; help the team deliver attentive, effective service.
Manage cashiering, cash handling, and POS procedures, and ensure transactions and records are accurate.
Coordinate merchandising, product presentation, pricing, promotions, and in-store marketing to support sales and maintain brand standards.
Assist with purchasing, inventory monitoring, and product replenishment to keep merchandise available and the sales floor organized.
Support store budgeting, payroll administration, scheduling, and other operational records in accordance with company procedures.




Maintain accurate documentation and assist with bookkeeping and routine administrative tasks.
Address customer questions and concerns professionally, using sound negotiation and problem-solving skills when appropriate.
Communicate store priorities clearly and maintain professional phone etiquette.
Organize competing tasks and deadlines with effective time management and organizational skills.

Requirements
Experience in store management, retail management, or a comparable retail leadership role.
Supervising experience and demonstrated ability to guide, coach, and develop a team.
Background in retail sales, sales management, and customer-facing customer service.
Familiarity with POS systems, cashiering, cash handling, payroll processes, and routine store administration.
Working knowledge of merchandising, pricing, inventory practices, and purchasing.
Strong communication skills, leadership, math, time management, and organizational skills.
Administrative experience, including maintaining records.
Professional judgment and confidence handling customer concerns and negotiations.

Pay: $18.00-$20.00 per hour

Expected hours: 40.0 per week

Benefits:
In office parking

Work Location: In person

📌 Retail Store Manager Edmonton
🏢 Liquor Island
📍 Edmonton