Lead service operations and customer relations as a full time permanent Service Manager in Saanichton, BC. Apply budgeting, team leadership, and operational analysis daily.

Velocity Truck Centres is seeking a Service Manager to oversee day-to-day service department operations. The role includes annual budgeting, expenditure scheduling, variance analysis, customer visits, and personnel supervision. You will select, train, schedule, counsel, and discipline employees while supporting productivity, profitability, and customer service.

Key Responsibilities:
Lead, mentor, and coach the service department team
Prepare budgets and review daily department performance
Monitor productivity, revenue, margins, expenses, and variances




Manage payroll documentation and technician apprenticeship files
Visit customers and review repair order authorizations

Requirements:
Eight years as a Service Technician or comparable professional
Three years leading diverse teams successfully
Robust verbal, written, analytical, and problem-solving skills
Proficiency with Microsoft Office Suite
Robust business judgment and customer service focus

Bring service leadership, budget management, team development, and customer relations expertise to Velocity Truck Centres in Saanichton.

📌 Automotive Service Department Manager Central Saanich (Canada)
🏢 Velocity Vehicle Group
📍 Canada