Patient care coordination drives this Barrie dental office role, combining appointment scheduling, patient communication, and accurate records management at Ferris Lane Dental.

As a Patient Care Coordinator, you will welcome patients and handle inquiries throughout their appointment journey. The position includes recall management, correspondence, records and charts, cancellation follow-up, billing, payments, and insurance claims. Dental software experience is required.

Key Responsibilities:

- Answer patient calls and manage appointment inquiries
- Confirm, change, and cancel scheduled appointments
- Process provider referrals and patient correspondence
- Organize, manage, and file records and charts
- Address cancellation concerns and encourage appointment retention

Requirements:

- At least one year of dental administration experience
- Experience using dental software is required
- Open Dental experience is an asset
- Clinical background is an asset
- Must be legally authorized to work in Canada

Support patients professionally through scheduling, communication, records, and retention activities in Ferris Lane Dental’s Barrie practice.

📌 Dental Office Patient Care Coordinator (Canada)
🏢 hellodent
📍 Canada