Customer service and order accuracy meet at The Home Depot, where Order Picker associates prepare merchandise for pickup and delivery. Adaptable scheduling may include evenings and weekends.

This Service Desk position combines product gathering, order preparation, and basic customer order-related transactions. Associates prioritize pick lists, answer or make customer phone calls, process POS sales and returns, and read COM orders or system notes. Success requires organization, attention to detail, and effective communication while working safely around freight and equipment.

Key Responsibilities:

- Follow the GET model by greeting, engaging, and thanking customers
- Handle basic POS sales and returns for customer orders




- Answer or make customer phone calls as required
- Read COM orders and notes in the system
- Create holding space until orders leave the store

Requirements:

- High School Diploma or equivalent
- One to two years retail or distribution experience is an asset
- Customer focus and interpersonal skills
- Organizational skills with strong attention to detail
- Comfort working in dusty, noisy warehouse conditions

Bring customer focus, order accuracy, and communication skills to the Service Desk fulfillment team at The Home Depot.

📌 Service Desk Order Picker Associate (Canada)
🏢 The Home Depot
📍 Canada