Lead fraud risk oversight across North America from Toronto in a hybrid arrangement, using fraud detection expertise and regulatory knowledge.

Manulife is seeking an individual contributor and subject-matter expert supporting the Global Head of Anti-Fraud. The Director oversees and challenges fraud risk management across US and Canada segments, including Manulife and John Hancock. The focus spans insurance and asset management, with collaboration across technology, information security, compliance, legal, investigations, audit, and business units.

Key Responsibilities:
Oversee fraud risk strategy across US and Canada
Enhance fraud detection and prevention technology capabilities
Embed fraud risk management across business segments
Standardize, automate,



and improve fraud risk processes
Engage regulators and maintain fraud policy documentation

Requirements:
Eight or more years in financial crime or fraud risk
Experience designing large-scale standardized risk management systems
Excellent communication and regulatory engagement skills
Ability to influence business process and outcome changes
Robust organization, collaboration, and prioritization skills

Apply strategic fraud governance, regulatory engagement, and detection expertise to strengthen Manulife’s North American risk framework.

📌 Director Anti Fraud North America Halifax Regional Municipality
🏢 Manulife
📍 Halifax Regional Municipality