Deliver empathetic customer service for CLEAResult’s Saskatchewan Energy Assistance Program in Regina through calls, emails, and accurate administrative support.

As a Support Specialist II, you will help income-qualified customers access energy efficiency programs. Support seniors, newcomers, low-income households, and Indigenous communities with explicit communication. Review applications, coordinate appointments, and maintain accurate records while providing a qualified customer experience.

Key Responsibilities:
Handle inbound and outbound calls, emails, and follow-ups
Schedule appointments with contractors and internal teams
Review applications and verify customer eligibility
Update records in internal systems
Support reporting and documentation requirements

Requirements:
One to three years of customer service experience
Call centre experience preferred
Solid verbal and written communication skills
High-volume phone interaction experience
Empathy supporting vulnerable populations

Use communication, accuracy, and empathy to connect Saskatchewan customers with CLEAResult energy efficiency programs in Regina.
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📌 Customer Service Specialist Regina Hamilton (Canada)
🏢 CLEAResult
📍 Canada