Drive client retention and expansion across strategic partnerships through executive engagement, portfolio management, and commercial strategy. This role requires travel.

As Director, Strategic Alliance Group, you will advise operators, clients, and senior stakeholders across a complex, multi-client portfolio. You will shape account direction, strengthen relationships, and convert insights into measurable outcomes. The role focuses on retention, growth, and partnership health.

Key Responsibilities:
Own retention performance across a defined client portfolio
Advise C-suite and senior leadership stakeholders strategically
Lead key account planning and partnership lifecycle strategies
Identify, assess, and mitigate commercial and relationship risks




Lead executive business reviews and partnership decisions

Requirements:
At least 10 years engaging executive client stakeholders
Robust commercial and financial acumen driving growth
Experience managing complex portfolios and priorities
Ability to translate data into actionable strategies
Experience in strategic account management or consulting

Bring executive relationship leadership, commercial judgment, and retention strategy expertise to strategic client partnerships across the portfolio.

📌 Strategic Account Director Client Retention Toronto
🏢 Compass Group Canada
📍 Toronto