Support patients by telephone and email as Medcan’s primarily remote Patient Care Coordinator, coordinating follow-up care with Physicians and Nurses.

This current vacancy focuses on patient communications without face-to-face contact. The coordinator manages assigned phone queues, responds to messages, and supports exceptional service delivery. Strong organization, attention to detail, prioritization, and multidisciplinary experience are significant for this work.

Key Responsibilities:

- Answer patient calls from assigned phone queues
- Respond to communications through email and telephone
- Coordinate follow-up care after appointments
- Coordinate service delivery with other staff
- Mail documents to patients and healthcare providers

Requirements:

- Exceptional client service skills
- Strong organization and attention to detail
- Ability to prioritize in changing environments
- Medical Office Administration diploma is a plus
- Knowledge of medical terminology

Use patient communication, prioritization, and care coordination strengths to support Medcan clients through telephone and email.

📌 Remote Patient Care Coordinator (Canada)
🏢 MEDCAN
📍 Canada