Senior UX Designer in Toronto, ON, combining customer research with interaction design and WCAG 2.2 AA accessibility practice. This role is full time.

At GS1 Canada, you will investigate customer problems, test concepts, and design digital products across the full development lifecycle. The work includes interviews, usability testing, personas, journey maps, information architecture, and evidence-based decisions. You will collaborate with product, engineering, and industry stakeholders.

Key Responsibilities:

- Plan and run usability testing with customers and stakeholders
- Validate assumptions through prototyping and concept testing
- Maintain personas and current and future journey maps
- Use analytics, feedback, and behavioural data to measure efficacy




- Present design rationale to leadership and external stakeholders

Requirements:

- 5+ years owning digital product design end to end
- Solid interaction design and information architecture capability
- Experience conducting customer research and design validation
- Systems thinking that reduces complexity
- Strong facilitation, communication, storytelling, and stakeholder management skills

Apply customer research, usability testing, interaction design, and inclusive practice to GS1 Canada’s digital products.

📌 Senior UX Designer Research Accessibility (Canada)
🏢 Gs1ca
📍 Canada