Deliver proactive client service for RBC Dominion Securities in Richmond Hill, using problem resolution, communication, and precise account support.

This Senior Associate supports clients, Advisors, and internal partners within a high-performing Executive Council Team. You will respond to inquiries, manage incoming communications, update documentation, and coordinate solutions. The position also supports onboarding, meetings, account administration, and portfolio management activities.

Key Responsibilities:

- Provide proactive service focused on client problem resolution
- Respond efficiently to account transactions and requests
- Maintain accurate documentation under regulatory requirements
- Manage communications from clients, Advisors, and partners
- Liaise with departments to deliver timely solutions

Requirements:

- Canadian Investment Regulatory Exam, CIRE
- Demonstrated professional, warm, and friendly client service
- Robust verbal and written English communication skills preferred
- Effective organization and time management abilities
- Knowledge of RBC Dominion Securities systems preferred

Use responsive communication and strong problem resolution skills to support clients and Advisors at RBC Dominion Securities.

📌 Senior Client Service Associate (Canada)
🏢 RBC
📍 Canada