Deliver friendly customer service at Michaels while handling checkout, cash, product guidance, and retail store support. Work hours include nights, weekends, and early mornings.

As a Service Team Member, you will help customers shop, locate products, and find solutions throughout the store. You will support checkout standards, Rewards enrollments, Private Label Credit Cards, VOC surveys, and omnichannel services. Retail or customer service experience is preferred.

Key Responsibilities:
Help customers locate products and provide suitable solutions
Execute cash handling and maintain a rapid checkout experience
Complete Rewards and Private Label Credit Card enrollments
Assist BOPIS, SFS, truck unloading, stocking, and planograms




Recover merchandise, support SISO, safety, and shrink programs

Requirements:
Retail or customer service experience preferred
Ability to remain standing and move throughout the store
Ability to bend, lift, carry, reach, and stretch regularly
Ability to lift heavy boxes and access high shelves
Must be at least sixteen years old

Bring customer service, cash handling, merchandise recovery, and omnichannel support skills to Michaels stores serving creative shoppers.
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📌 Michaels Retail Customer Service Team Member Bedford
🏢 Michaels
📍 Bedford