Coordinate housing and support referrals at Siloam Mission using eligibility screening, documentation review, and accurate centralized records in an office setting.
The Central Intake Coordinator serves as Siloam Mission’s primary contact for housing, MTCU, and specialized Case Worker referrals. This position screens eligibility, coordinates handoffs, communicates with referral sources, and connects applicants with departments for assessment and approval. The work supports timely access to services for Manitobans experiencing homelessness and related challenges.
Key Responsibilities:
Receive internal and external referrals for housing and support programs
Complete preliminary screening and review required documentation
Coordinate warm handoffs with departments and service providers
Maintain referral,
application, waitlist, and caseload information
Prepare intake, casework, and outcome reports
Requirements:
Diploma in office administration or related field
Minimum two years of relevant administrative or coordination experience
Microsoft Office, database, and electronic tracking experience
Robust communication, organization, judgment, and recordkeeping skills
Valid Class 5F driver’s license and vehicle access
Bring referral coordination, confidential documentation, and person-centred communication skills to Siloam Mission’s centralized intake services.