Support Citi applications in a hybrid Senior Applications Support Analyst position based in Mississauga, Ontario, using Unix, SQL, and production monitoring tools.

This seasoned qualified role provides technical and business support for users of Citi applications. You will maintain production systems, resolve application issues, and improve stability, efficiency, and effectiveness. The position requires analytical judgment, communication skills, and application support experience.

Key Responsibilities:
Monitor applications through start-of-day checks and regional handovers
Perform same-day risk reconciliations and assess production issues
Maintain technical support documentation and operating procedures
Coordinate releases from development through production deployment




Escalate risks, vulnerabilities, and issues to appropriate stakeholders

Requirements:
Five to eight years of application support experience
Experience installing, configuring, or supporting business applications
Knowledge of Unix, SQL, Autosys, Java, and monitoring tools
Bachelor’s or university degree, or equivalent experience
Analytical, organizational, and transparent communication skills

Apply your application support, production monitoring, and risk assessment expertise to help maintain reliable Citi technology services.

📌 Senior Applications Support Analyst Mississauga (Canada)
🏢 Citigroup
📍 Canada