DoorDash seeks a Calgary Strategic Partner Manager to grow restaurant accounts through advanced strategy, data analysis, and measurable outcomes. This work is in person.
You will manage SMB restaurant partners while adapting growth plans, addressing risks, and protecting long-term performance. The role extends beyond daily account management into strategic merchant conversations about operations, profitability, and scaling with DoorDash. You will collaborate with Product, Operations, Sales, and other teams.
Key Responsibilities:
- Manage a portfolio of SMB restaurant partners
- Conduct high-impact strategic merchant business reviews
- Drive growth, retention, satisfaction, and profitability
- Surface merchant insights for product improvements
- Share best practices across Partner Management
Requirements:
- Four or more years in post-sales or account management
- Ability to influence without authority and present compellingly
- Understanding of restaurant and hospitality operations
- Knowledge of delivery platforms and marketplaces
- Ability to turn data into actionable recommendations
Use strategic account management, marketplace knowledge, and explicit recommendations to strengthen DoorDash’s restaurant partner performance.