Electronic Products Recycling Association (EPRA) is a recognized, industry-led, not-for-profit organization that operates regulated recycling programs across Canada. We provide environmental compliance programs for manufacturers, distributors and retailers of electronics and represent the largest network of qualified processors and drop-off locations in Canada.Our mandate is to ensure end-of-life electronics are handled in a safe, secure and environmentally-sound manner. We currently have a job opportunity for a Business Analyst based out of our Mississauga head office located at 5750 Explorer Drive. This is for an existing vacancy.Role OverviewReporting to the Manager - Project Management Office (PMO), the Business Analyst is responsible for playing a pivotal role in building and enhancing EPRA's strategic platforms, processes and systems hardware. This position will collaborate with cross-functional teams to develop and maintain software, hardware and tools that support the company.Key ResponsibilitiesBuilds a deep understanding of the business processes, data flows and operational proceduresConducts in-depth analysis to identify areas for process and application improvementsCollaborates with stakeholders (subject matter experts, other end-users, project managers, application developers) to define system requirements and/or changesTranslates client requirements into system design documents, project plans, delivery roadmaps and integrations to other systemsCreates and completes detailed test plans and scripts to ensure the reliability, accuracy, and functionality of system changes and enhancementsTroubleshoots internal/external integrations issues to resolutionProduces and maintains technical documentation for business applications to ensure business requirements, functional specifications, test plans and scripts are currentMaintains data and performs quality verifications on file importsProvides support to end users ranging from training,



systems overviews and demonstrations of recent functionality and how to incorporate into business processesKeeps up to date with current IT industry trends and innovationsQualificationsA post-secondary degree/diploma in Business, Mathematics, Computer Science, or a related field involving data management/analysis and/or technologyA minimum of 5 years' work experience in designing, delivering, managing, and improving IT services to align with organizational objectivesDemonstrated experience collaborating with business and technical teamsPractical knowledge of planning, developing, implementing, and maintaining information systemsAcquainted with processes, methods and techniques utilized to analyze and evaluate businessFamiliarity withAgile project management and software development methodologiesBasic understanding of SQL and the ability query SIEM logsWorked in a team environmentSkills and CompetenciesOutstanding business process fluencyDemonstrated critical thinking and problem-solving abilityStrong attention to detail and data analysisExcellent oral and written communication with internal and external stakeholdersSkilled at influencing others and conflict resolutionProficient at time management and effectively prioritizing multiple projectsMotivated self-starter that can identify and resolve issues independentlyTeam-oriented attitude with an aptitude to help colleagues with technical and process issuesAble to lead process change initiativesRemunerationCompany paid benefitsRRSP matching programFlexible work arrangementsProfessional development opportunitiesIt's impossible to imagine a world today without electronics. Come and be a part of the recycling solution!EPRA is committed to providing an inclusive, equitable and accessible environment. Our goal is to attract and retain highly talented employees from diverse backgrounds. We are committed to providing accommodation to applicants throughout the recruitment and hiring process. In addition, we may use AI tools to screen applicants and assist in evaluating candidate qualifications. However, all final hiring decision are made by our recruitment team.www.Epra.Ca

📌 Business Analyst (Mississauga)
🏢 EPRA
📍 Mississauga