Alterna Savings invites a seasoned qualified to lead and measure member experience initiatives across our organization in Ontario. The role focuses on translating insights into actionable strategies that enhance member satisfaction and loyalty.
Key responsibilities include developing the Corporate Member Survey, reporting on MCX metrics, and collaborating with senior leaders to drive cross-functional improvements. Solid leadership and communication skills are essential.
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📌 Member Experience & Insights Lead Toronto (Canada)
🏢 Alterna Savings
📍 Canada
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