Possible shifts include Mon-Fri 9am -5pm, 10am -6 pm or 12pm-8 pm, and one weekend 9am-2 pm Proficiency in a second language such as Mandarin, Cantonese, Korean, Farsi, or Spanish is a strong asset. Job Summary
- Explain various health services and products to patients/clients in a confident and reassuring manner.
- Guide and introduce patients to receive health team services based on medical and preventative needs.
- Provide an excellent client service experience while offering reception, administrative, and assistance to the interprofessional team and patients in a caring, compassionate, tactful, confidential, efficient and supportive manner.
- Administrative support and service explanation for primary health care, mental health and rehabilitation health practitioners and patients.
- Solicit constructive feedback from patients and clients.
- Take on additional initiatives that contribute to the growth of the health team. Duties and Responsibilities
- Understand all health services and products the health team offers. Be able to knowledgeably present, educate, and promote products and services to clients.
- Greet and register clients seeking medical attention in person, telephone, or online, including booking and retrieving patient charts according to established policies and procedures.
- Perform various medical office administrative tasks such as faxing, scanning, ordering, documenting, working with AI tools, and stocking.
- Adhere to privacy, confidentiality, and infection control policies.
- Maintain accurate and confidential patient records in the EMR system.
- Prepare billings, invoices, receive and process payments for OHIP, WSIB, non-OHIP and other third parties as required and according to established policies and procedures.




- Reconcile accounts payable/receivables, and produce summaries, day sheets, and financial statements on a regular and timely basis.
- Assist in minor procedures.
- Keep the health team centre clean and tidy daily. Weekly light cleaning and inventory stocking. Education and Qualifications
- High school graduate; post-secondary education in university/college in life science or health related field or marketing; or a diploma in medical office assistant preferred.
- Understand and appropriate use of medical terminology.
- Strong communication, promotion, education, and presentation skills.
- Proficiency in a second language such as Mandarin, Cantonese, Korean, Farsi, or Spanish is a strong asset.
- Previous experience in a medical practice environment is preferred.
- Knowledge and ability to navigate the healthcare system for clients seeking care in a primary care setting.
- Strong interest in mental health and rehabilitation health services.
- Background or knowledge in the field of psychology/counselling an asset.
- Ability to multitask, be organized, be meticulous, and be able to work in a fast paced environment with precision, efficiency and speed.
- Proficiency in computer skills (desktop, and mobile devices; Windows, word processing, spreadsheets, Google Apps, typing, scanning, email, chat, web interfaces, mobile apps, mail merge and the use of AI tools).
- Typing skill:



Minimum 40 words per minute, 200 characters per minute.
- Previous experience with Oscar EMR is an asset.
- Knowledge and understanding of electronic/computer privacy and security issues.
- Knowledge of OHIP, WSIB, IFH, extended health insurance and other third party billings is an asset.
- Knowledge of web design and social media management is considered an asset.
- Experience in event planning and management is considered an asset. Why Join Us:
- Work in a supportive, collaborative, and creative primary care and interprofessional team.
- Opportunities for professional growth and continuing education.
- Make a meaningful impact on the health of our community. Additional Job Details:
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Location:
In person at two sites near Bathurst St. and Sheppard Ave.
- Posting Type: Replacement
- Compensation: Hourly rate of $19 -$22
- Use of AI: We do not use AI in the recruitment process. The hiring team reviews and screens all resumes, and selects candidates directly for interviews and offer. Please apply with a cover letter and resume. For more information about the Get Well Health Team, please visit: https://getwellteam.ca/ We thank all applicants for their interest in working for Get Well Family Health Team. However, only those selected for further consideration will be contacted. *We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please contact us at [email protected] and we will work with you to meet your accessibility needs.*

📌 Medical Office Administrator (North York)
🏢 Get Well Family Health Team
📍 North York