Lead client experience at CIBC as a Banking Centre Leader in Delhi, using people management and financial advising skills in office full time.
As part of Personal and Business Banking, you will lead high-performing financial services professionals toward exceptional client experiences. You will hire, develop, and coach employees while supporting clients with financial needs, homes, and businesses. This regular role includes 37.5 weekly hours.
Key Responsibilities:
Lead Leaders, Advisors, and Representatives toward shared goals
Hire, develop, coach, and support team members
Deepen client relationships and resolve complaints quickly
Monitor Banking Centre performance and implement action plans
Manage risk and maximize market opportunities
Requirements:
Current Mutual Funds License accreditation in valuable standing
Canadian Securities Course or Investment Funds In Canada
Experience providing coaching and hands-on team support
Client-first, goal-oriented, accountable leadership approach
Flexibility for evenings, weekends, and multiple banking centres
Bring client service, financial advising, and accountable people leadership to CIBC’s Banking Centre team in Delhi.