Welcome passengers at Edmonton International Airport using customer service, check-in, boarding, and inquiry support skills. Work across diverse airline shifts, including nights, weekends, and holidays.

PrimeFlight seeks Customer Service Agents to support passengers and visitors at Edmonton International Airport. The role includes flight information, baggage processing, kiosk assistance, complaints, announcements, and boarding documentation. Agents follow airline policies, security regulations, safety procedures, and PrimeFlight standards.

Key Responsibilities:
Greet passengers and assist with check-in, boarding, and inquiries
Provide flight schedules, gate assignments, and airport service information
Process baggage, tickets, upgrades,



and re-bookings courteously
Resolve passenger concerns and complaints professionally and promptly
Coordinate with ground staff, crew, and security personnel

Requirements:
One year of customer service experience
At least 18 years of age
Eligible to work in Canada
Effective English reading, writing, and speaking skills
Eligible for background screening and a RAIC

Support secure, informed passenger journeys through check-in, boarding, communication, and qualified customer service at PrimeFlight.
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📌 Airport Customer Service Agent Edmonton (Canada)
🏢 PrimeFlight Aviation Services
📍 Canada