Support funeral operations in Kitchener through compassionate client service, administrative assistance, and respectful preparation for ceremonies and visitations. This role requires explicit communication.

As a Funeral Services Assistant, you will support funeral home clients, families, and management during services, visitations, and office activities. Responsibilities include preparing documents, operating office systems, answering phones, and providing information about funeral and cremation topics. You may also assist with remains, vehicles, floral arrangements, and family items.

Key Responsibilities:
Prepare and set up floral arrangements, chairs, caskets, urns, and keepsakes
Greet families and provide information and assistance
Assist with visitations, memorials, funerals,



and ceremonies
Answer phones and operate office equipment and systems
Drive funeral home vehicles and run operational errands

Requirements:
High school diploma or equivalent
Previous customer service or sales experience preferred
Microsoft Office and database proficiency preferred
Valid provincial driver's license and acceptable driving record
Compassion, integrity, and explicit communication skills

Bring compassion, organization, communication, and dependable support to families through funeral services in Kitchener.
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📌 Funeral Services Assistant Kitchener (Canada)
🏢 Service Corporation International
📍 Canada