Overnight customer service expertise supports welcoming GoodLife Fitness Clubs, with member check-ins, calls, and front desk assistance throughout the shift.
As a Customer Service Representative, or Motivator, you will greet Members and Potential Members at GoodLife Fitness Clubs. You will answer calls, book appointments, explain memberships, and support positive experiences. The work also includes assisting with fitness equipment questions and maintaining clean, secure club settings.
Key Responsibilities:
Greet Members and Potential Members upon arrival
Check Members in for workouts
Answer calls, take messages, and book appointments
Assist with FitFix and Cardio machine questions
Complete cleaning tasks and Club runs
Requirements:
CPR-A and AED Certification
Smart Tan certification within three months
Knowledge of the fitness industry
Excellent written and verbal communication skills
Computer proficiency and customer service skills
Support overnight Members through approachable service, accurate systems use, fitness knowledge, and dependable front desk communication at GoodLife Fitness.
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