Coordinate automotive service appointments at Jim Pattison Toyota Northshore using robust scheduling and customer communication skills. This full-time role runs Tuesday to Saturday.

As a Service Appointment Coordinator, you support the dealership’s Service Department and report to the Service Manager. You will manage customer communications, gather vehicle information, and help create a seamless experience from first contact through vehicle delivery.

Key Responsibilities:
Schedule and confirm appointments across phone, email, and online channels
Greet customers and gather vehicle and service information
Coordinate appointment capacity with Service Advisors and technicians
Follow up on reminders, updates, and vehicle status




Maintain accurate dealership customer and vehicle records

Requirements:
Previous customer-facing, administrative, or automotive service experience preferred
Dealership management system or scheduling software experience is an asset
Exceptional verbal and written communication skills
Robust organization, accuracy, and multitasking abilities
Valid BC Driver’s License and satisfactory Driver’s Abstract required

Bring organized scheduling, skilled communication, and automotive service coordination skills to Jim Pattison Toyota Northshore’s Service Department.
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📌 Automotive Service Appointment Coordinator North Vancouver
🏢 Tribe513
📍 North Vancouver