Serve TD customers in Truro, Nova Scotia, using accurate financial transactions and explicit advice to create positive banking experiences.

As a Customer Experience Associate in Personal & Commercial Banking, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. The position requires customer service, communication, organization, and time management skills.

Key Responsibilities:

- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary




- Promote banking solutions and complete business processes promptly
- Connect personally with customers about banking solutions

Requirements:

- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented, calm, and courteous communication style

Bring customer experience, transaction accuracy, and banking solution knowledge to TD’s Truro branch team in Nova Scotia.

📌 TD Customer Experience Associate (Truro)
🏢 TD
📍 Truro