Support GoodLife Fitness Members overnight through welcoming service, front desk expertise, and knowledgeable assistance with fitness equipment. Help maintain a clean, secure Club workplace.

As an Overnight Customer Service Representative, you will greet Members and Potential Members, manage check-ins, and support positive Club experiences. You will answer calls, book appointments, resolve concerns, and explain Memberships, services, amenities, FitFix, and Cardio machines. The role also includes Fit-Fix Starter sessions and required Learning.

Key Responsibilities:
Greet Members and check them in for workouts
Welcome Potential Members and direct them appropriately
Answer calls within three rings and book appointments
Resolve Member questions,



concerns, and information updates
Complete cleaning tasks and Club runs as required

Requirements:
CPR-A and AED Certification
Smart Tan certification within three months of employment
Knowledge of the fitness industry
Excellent written and verbal communication skills
Computer proficiency and customer service skills

Bring approachable service, fitness knowledge, and front desk expertise to GoodLife Fitness Members throughout overnight Club operations.
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📌 Overnight Fitness Customer Service Representative Oshawa
🏢 GoodLife Fitness
📍 Oshawa