Electro-mechanical troubleshooting defines this Field Service Technician role with Xerox. Diagnose, repair, and maintain customer equipment across an assigned territory.
As a Field Service Technician, you will support Xerox customers through hands-on equipment service. The position requires electrical and mechanical knowledge, multimeter use, electrical schematic interpretation, and responsive customer service. Technical training prepares you for Xerox equipment, troubleshooting procedures, inventory requirements, and independent field service work.
Key Responsibilities:
Diagnose and troubleshoot customer equipment using electrical and mechanical knowledge
Repair and maintain equipment to maximize availability and performance
Use multimeters and interpret electrical schematics to resolve issues
Manage service calls and assigned territory responsibilities
Maintain equipment, parts, and inventory for customer support
Requirements:
Electro-mechanical troubleshooting experience
Robust customer service, problem-solving, and organizational skills
Ability to work independently in field-based settings
Ability to lift 50 pounds and perform physical duties
Valid driver's license and required automobile insurance
Apply electro-mechanical expertise, diagnostic skills, and customer service ability as a Xerox Field Service Technician.
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