Welcome every member at Planet Fitness with upbeat customer service, transparent communication, and a commitment to a Judgement Free™ club experience.

As a Front Desk Associate, you will support members, prospective members, guests, and fellow team members. Your work includes greeting visitors, answering phones, managing memberships, completing retail transactions, and maintaining clean, secure facilities. You will also support the Judgement Free Zone® by offering assistance on the club floor and addressing concerns appropriately.

Key Responsibilities:
Greet members and guests during club entry and exit
Answer phones and assist callers with inquiries
Process sign-ups, updates, cancellations, and membership transfers




Complete retail transactions accurately and support sales goals
Clean equipment, spa amenities, restrooms, and assigned areas

Requirements:
Positive, upbeat, patient, and respectful approach
Six to twelve months customer service experience preferred
Must be at least 18 years old
Basic computer proficiency
Willingness to become CPR/AED certified through provided training

Bring dependable service, empathy, and attention to cleanliness while supporting welcoming member experiences at Planet Fitness every day.
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📌 Planet Fitness Front Desk Associate Brampton (Canada)
🏢 Planet Fitness
📍 Canada