Welcome fans at Calgary’s 2026 Grey Cup as an Usher, using ticket-taking, wayfinding, and communication skills across temporary festival events.

Calgary Sports and Entertainment Corporation seeks temporary Fan Experience and Security team members for Grey Cup Festival events. You will create positive first and last impressions while assisting arrivals, security screening, venue education, and crowd management. The assignment runs November 12 through November 16, 2026.

Key Responsibilities:
Welcome fans and create an inclusive venue setting
Take tickets and assist guests through security screening
Provide wayfinding and explain Fan Code of Conduct standards
Resolve fan concerns with supervisors and leadership




Communicate through radios, phones, and text channels

Requirements:
Availability throughout Grey Cup festivities, November 12–16, 2026
Availability for the 113th Grey Cup on November 15
Ability to stand, walk, and frequently use stairs
Robust communication and interpersonal skills
Ability to work outside and in sensory-overloading environments

Support Calgary’s Grey Cup fans through welcoming service, safe screening, transparent wayfinding, and calm event communication.
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📌 2026 Grey Cup Fan Experience Usher Calgary (Canada)
🏢 Calgary Sports and Entertainment
📍 Canada