Lead front desk operations with robust communication and leadership skills while resolving daily service challenges across residence services. Support inter-department coordination and business-office activities.

The Residence Services Supervisor oversees front desk and Residence Services Representative staff. This supervisor supports operational tasks handled through the front desk and business office. The position requires communication, leadership, organization, and adaptability across changing management situations.

Key Responsibilities:
Supervise front desk and Residence Services Representative operations
Coordinate night audit and security staff routines
Resolve check-in, checkout, account, and dispute concerns
Assist with staff training and development




Perform administrative and assigned accounting functions

Requirements:
Recognized college diploma or university degree
Minimum two years industry or equivalent management experience
Superior verbal and written communication skills
Ability to provide leadership and manage multiple projects
Flexibility for diverse hours, weekends, and on-call responsibilities

Apply front desk supervision, staff leadership, and communication expertise to strengthen daily residence services and operational coordination.
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📌 Residence Services Front Desk Supervisor Coldstream
🏢 Campus Living Centres
📍 Coldstream