Remote in Canada, administer ServiceNow with functional support, JavaScript development, and platform enhancements across scheduled 24/7 coverage.

As a ServiceNow Platform Administrator at Ateko, you will support, maintain, and evolve the platform for major brands. You will manage incidents, investigate user issues, and deliver improvements. Collaboration spans development, architecture, business analysis, quality assurance, change management, delivery teams, stakeholders, and clients.

Key Responsibilities:

- Own ServiceNow incidents while meeting established SLAs
- Provide functional and technical support during scheduled rotations
- Analyze, troubleshoot, and follow up on reported issues
- Implement features and platform improvements from user stories
- Deploy documented,



compliant change requests from stakeholders

Requirements:

- Minimum two years of ServiceNow system administration experience
- Knowledge of Incident, Change, and CMDB administration
- Experience with ACLs, UI Policies, Business Rules, and Catalog Items
- ServiceNow development knowledge, including client and server-side JavaScript
- French and English communication; Canadian residence and scheduled 24/7 availability

Apply ServiceNow administration, troubleshooting, development, and communication skills while supporting critical platform operations at Ateko.

📌 ServiceNow System Administrator Canada (Montreal)
🏢 FXINNOVATION
📍 Montreal