Location: Oxford Company: Grant & Stone, Plumbing Job Type: Full-Time | Permanent

About Grant & Stone Plumbing

Grant & Stone Plumbing provides expert plumbing and heating supplies, with a strong emphasis on customer service and technical support. As part of Independent Builders Merchants Group (IBMG), we deliver specialist focus with dependable backing.

We're now looking for a reliable and customer-focused Trade Counter Sales Assistant to join our team at our Oxford Branch

What You'll Be Doing

- Serving trade and retail customers at the counter
- Processing customer orders and enquiries face-to-face and over the phone
- Recommending products and solutions to meet customer needs
- Building strong relationships with existing customers and identifying new sales opportunities
- Resolving customer queries and complaints promptly and professionally
- Maintaining strong product and technical knowledge
- Ensuring Health & Safety procedures are followed at all times




- Supporting the branch with general day-to-day tasks

What We're Looking For

- Trade counter or plumbing merchant experience
- DIY, builders' merchant, or trade background (preferred)
- Full UK driving licence
- Good industry and product knowledge
- Confident communication and customer service skills
- Basic numeracy skills (addition & subtraction)
- Ability to prioritise workload and work with minimal supervision
- Friendly, approachable, and a solid team player
- Willingness to undertake training and develop in the role

Working Hours

Week 1:

- Monday-Friday 07:30-17:15

Week 2:

- Monday-Friday 07:30-17:15
- Saturday 08:00-12:00

What You'll Get

- Pension & paid holidays
- Training and career development opportunities
- Supportive team environment
- Staff discount on building materials
- Employee Assistance Programme
- Branded uniform provided

📌 Trade Counter Sales Assistant (Oxford)
🏢 Independent Builders Merchant Group
📍 Oxford