Use product knowledge and customer service skills as a Lumber Sales Associate at The Home Depot Canada. Guide shoppers toward solutions for their projects.
Sales Associates actively seek customers, assess project needs, and provide product information. This role emphasizes lumber department knowledge, related items, and basic service in adjacent departments. You will help customers understand complete projects while following Home Depot’s GET Model and safety procedures.
Key Responsibilities:
Greet, engage, and thank customers throughout the department
Ask open ended project questions to assess customer needs
Explain product features, options, related items, and services
Educate customers about complete project requirements and solutions
Maintain signed, displayed, and clean department merchandise
Requirements:
High School Diploma or equivalent
Effective communication and solid customer focus
Interpersonal skills for customer assistance
One to two years retail or trade experience an asset
Ability to lift, push, pull, and move items
Support The Home Depot Canada customers through lumber knowledge, project guidance, and dependable service without travel requirements.
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📌 Lumber Sales Associate Customer Service Collingwood
🏢 The Home Depot Canada
📍 Collingwood
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