Serve members on-site at Servus Credit Union’s Red Deer North Hill Branch using transactional banking and responsive support skills.

This permanent part-time Member Experience Advisor role provides first-line support as members pursue financial goals. You will process banking transactions, identify needs, explain solutions, and refer members to specialists. Robust communication, computer skills, and financial literacy support daily service.

Key Responsibilities:
Process cash and non-cash member service transactions
Resolve routine account problems and refer complex questions
Generate referrals by analyzing member needs
Explain digital and self-serve service channels
Apply safety, legal, privacy, and security procedures

Requirements:
One year of customer service or administration experience
Grade 12 diploma or equivalent
Valuable written and verbal communication skills
Robust computer, organization, and multitasking abilities
Fast, accurate data entry and financial literacy

Bring member service, transaction processing, and problem-solving skills to Servus Credit Union’s Red Deer North Hill Branch.
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📌 Part Time Member Experience Advisor Red Deer
🏢 Servus Credit Union
📍 Red Deer