Support GCT terminal technology through hands-on troubleshooting, hardware expertise, and field service across Lower Mainland office and industrial environments.

As a Terminal Support Specialist, you will provide second-level IT support for desktops, mobile devices, peripherals, applications, and specialized systems. The work spans Deltaport, Vanterm, and the Vancouver office, including container-handling equipment. You will diagnose incidents independently, document problems, and escalate appropriately.

Key Responsibilities:

- Support desktop, mobile, and operational technology equipment across GCT locations
- Troubleshoot and repair computer systems in industrial equipment
- Resolve hardware, operating system, connectivity, and application issues
- Prioritize tickets affecting operations, safety,



or business continuity
- Coordinate escalation with technical teams and external vendors

Requirements:

- Two or more years of second-level IT support experience
- Diploma or degree in Information Technology or related discipline
- Solid hardware troubleshooting, organizational, and problem-solving skills
- Valid driver's license and reliable vehicle access
- Ability to work shifts across GCT terminal locations

Apply your second-level support, hardware troubleshooting, and communication skills across GCT's critical terminal technology environments.

📌 Second Level IT Support Specialist (Delta)
🏢 Global Container Terminals
📍 Delta