CORRECTION

Open to the Public

Business Analyst

(Professional Officer 18)

Health PEI

Location:
16 Garfield Street, Charlottetown

Temporary Full time (UPSE) Position

Commencing Immediately for 2 years

Preference to Members of UPSE Health Bargaining Unit of Health PEI

First Preference Work Unit, Second Preference Work Site

Are you ready to make meaningful connections and drive impact in a growing healthcare organization? At Health PEI,

we offer
more than a job
- we’re inviting you to join a dynamic workplace committed to creating meaningful changes. From hospitals to community care and beyond, you’ll play a pivotal role in attracting top-tier health professionals and building a workforce that supports the evolving needs of Prince Edward Island. With access to training and development resources, leadership opportunities, and a collaborative environment, this is your chance to thrive while making a real difference in the lives of others. If you’re passionate about shaping the future of healthcare, we want to hear from you.

Health PEI values the different ideas,perspectivesand backgrounds that a diverse,equitableand inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authenticselvesto work and challenging the status quo to make Health PEI abettermore inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry,



gender identity, age, sexual orientation,languageor other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

Business Analyst (BA) is responsible for analyzing current and future business processes, gathering and documenting requirements, facilitating stakeholder engagement, and supporting the design, implementation, and optimization of eReferral, Central Intake, and Waitlist Management solutions. The BA acts as the liaison between clinical, operational, administrative, and technical stakeholders to ensure the solution meets business needs and improves patient access, referral management, and waitlist performance. The position will lead the development of policies, protocols and Standard Operating Procedures (SOPs) for ereferral, central intake and waitlist management, this will be an inclusive process from researching best practices through to evaluation, in line with participating departmental policies and professional regulations/standards of contributing registered professionals (i.e., Nursing, Allied Health, Physicians etc.). The Analyst will establish working groups and work plans for new The teams being onboarded and for those needing quality improvement plans to comply with policy, protocols and SOPs.



The Business analyst provides leadership and guidance to program evaluation for both the program area of new teams being onboarded and of the Provincial eReferral Redesign project itself. The role works closely with project managers, clinical leaders, physicians, change management teams, vendors, information technology teams, and operational leaders throughout the project.

Duties will include:

- Carry out policy and standards development including identifying need, conducting research, exploring design options to assist with compliance, proposing plan/approach, consulting and receiving feedback, securing approval, determining how to evaluate and developing evaluation plan and review schedule.
- Conduct research on best practices and established policies, protocols and SOPs from other Jurisdictions
- Engage with program staff on the development of policy/protocol/SOPs in order to make informed Decisions
- Consult and liaise with other jurisdictions.
- Communicate new and revised policies/protocols/SOPs to team members, affected program area staff and clinical leads.
- Serve as the subject matter expert (SME) in this area for various trainers, educators and program leads.
- Fostering an environment of change in order to:
- Lead the bridging of new documentation policies, protocols and SOPs from paper based to electronic
- Lead team members in their understanding of the reasoning behind new policies, protocols and SOPs

- Work collaboratively with program staff from various teams and departments within HPEI Develop work plans for the program steering committee, working groups, etc. for continuous policy and SOPs development/improvement and when onboar

📌 CORRECTION - Business Analyst - Professional Officer 18 (Temporary Full-Time) - Patient Flow and System Utilization - 175311 (Charlottetown)
🏢 Health PEI
📍 Charlottetown