Overview

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Job Summary:

The Operations Support Associate is responsible for ensuring our customers – including but not limited to contract/internal employees, clients, delivery teams – receive superior post-offer screening support as well as on-boarding and off-boarding support. In addition to, processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.

Qualifications

Competencies:

- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Ability to communicate effectively and provide follow up
- Capability of working in a team oriented environment that is fair, open and honest
- Thorough knowledge of business policies and human resource practices




- Excellent written/oral communication and interpersonal skills
- Strong decision making ability
- Integrity and ability to maintain confidentiality and personal credibility
- Ability to tackle complex issues and develop innovative, practical solutions
- Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
- Understanding how information impacts the operating company and how data will be used to support operating company decisions
- Action and detail oriented; able to prioritize while handling multiple tasks

Qualifications:

- 2 + years’ experience in a customer service related position
- Associates degree or two years of applicable experience in customer service
- BA/BS degree in Human Resources, Business, and Accounting preferred

Personal Attributes:

- Natural team player
- Confidential and diplomatic
- Self-starter/initiator
- Critical thinker
- Seeks growth and self-improvement
- Versatile
- Resilient/composed
- Self-aware
- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Ability to communicate effectively and provide follow up
- Ability to build strong partnerships with all internal customers, both in their own office and from a distance




- Understanding how information impacts the operating company and how data will be used to support operating company decisions
- Action and detail oriented; able to prioritize while handling multiple tasks

Compensation: 45K, additional 5K COLA and bonus potential.

The position requires you onsite, Mon-Fri 8 to 5

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected].

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

City and County of San Francisco

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the SanFrancisco Fair Chance Ordinance and the California Fair Chance Act

City of LA

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Responsibilities

Key Responsibilities

- Candidate process and pre-start documents
- Client requirements management
- Candidate data and lifecycle management
- Compliance and issue resoluti

📌 Operations Support Associate-Toronto
🏢 TEKsystems
📍 Toronto