Lead customer experience and team performance as Bailey Nelson’s Assistant Store Manager at Metrotown. Bring retail leadership and optics experience to a growing Canadian brand.

Bailey Nelson seeks an Assistant Store Manager for its Metrotown store. You will support daily leadership, develop others, and help customers through eye tests, frame selection, and dispensing. The position suits a confident retail or optics supervisor or manager who values tight-knit teamwork, down-to-earth service, and constant improvement.

Key Responsibilities:
Support seamless customer journeys from eye test through dispensing
Support daily team leadership and drive robust performance
Take full ownership of the store two days weekly
Keep the appointment book running smoothly
Coach teammates to deliver consistently excellent service

Requirements:
Retail or optics experience at supervisor or management level
Confident leadership approach focused on developing others
Passion for creating outstanding customer experiences
Alignment with tight-knit, down-to-earth, improving values

Build leadership through customer journeys, appointment coordination, team coaching, and store ownership at Bailey Nelson Metrotown.

📌 Assistant Store Manager Metrotown Burnaby
🏢 Bailey Nelson
📍 Burnaby