Serve CIBC clients onsite as a Client Engagement Associate, using financial services knowledge and digital literacy to support everyday banking needs. Work 15 hours weekly with flexibility for evenings and weekends.

As part of CIBC’s Personal and Business Banking Team, you will provide first-line support in a banking centre. You will answer questions, assist with transactions, explain digital banking options, and connect clients with suitable solutions or team members. The position supports basic banking product sales, specialist referrals, and stronger client relationships.

Key Responsibilities:
Help clients manage accounts and banking products
Answer questions and assist with transactions
Introduce clients to mobile banking applications




Support sales of basic banking products
Identify specialist referral prospects for client goals

Requirements:
Client-first approach and meaningful communication
Goal-oriented, respectful, and authentic relationship building
Digital literacy and adaptability with recent tools
Flexibility for banking centre hours and locations
Ability to work onsite full time

Bring client service, problem solving, digital literacy, and transaction support to CIBC’s Victoria-Hillside Centre banking team.
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📌 Client Engagement Associate Banking Centre Victoria (Canada)
🏢 CIBC
📍 Canada