Own customer implementations at Klir through kickoff, data migration, program setup, and go-live readiness. Apply project management and risk management across concurrent accounts.

As an Onboarding Success Manager, you manage each customer journey from kickoff through go-live. You scope, plan, sequence, and monitor implementation work across Klir modules. The role combines project management, program configuration, customer accountability, and coordination with Data Engineering.

Key Responsibilities:
Own onboarding journeys from kickoff through customer go-live
Manage discovery, migrations, integrations, reporting, and readiness
Track timelines, sequence work, and identify implementation risks
Manage concurrent implementations and customer communication




Coordinate technical workstreams with Data Engineering

Requirements:
At least five years in implementations, onboarding, or project management
Experience owning projects end-to-end without heavy oversight
Solid scoping, planning, sequencing, and risk management skills
Excellent communication with technical teams and customers
Experience using project management tools

Bring implementation ownership, customer communication, and structured project management to Klir’s connected water operations platform.
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📌 Customer Implementation Project Manager Toronto
🏢 Klir
📍 Toronto