Most account manager roles are order takers with a nicer title. This one isn’t.

At DFF, Customer Service handles order entry. That frees you up to do the job that actually moves the business: owning the commercial relationship with some of our most important customers on Mitchell Island.

Many of our customers do business in Mandarin or Cantonese. If you speak either, you’ll have a real edge.

What you’ll do
Run an assigned portfolio of established, complex, and strategically significant accounts
Build account plans and lead business reviews built on real numbers: sales, gross profit, volume, service, and claims
Forecast demand and make sure Supply Chain, Operations, and Customer Service know what’s coming
Negotiate pricing, promotions, and programs inside transparent guardrails, and protect margin while you do it
Take ownership when things go sideways, from service failures and claims to overdue receivables
Spot growth: new products, new locations, more share of wallet

What we’re looking for
4 to 7 years in account management, food sales, wholesale distribution, or foodservice and retail sales
Meat, protein, or perishable experience strongly preferred




Fluency in Mandarin or Cantonese is a definite asset
Someone who reads a P&L; and understands delivered cost, mix, and what a “yes” costs the plant
A real influencer who gets things done across Ops, FSQA, Finance, and Logistics without any of them reporting to you
Robust negotiation, forecasting, and presentation skillsComfort with CRM, ERP, and Microsoft Office

What we offer
Salary range of $60,000 to $80,000 per year
Full benefits package
Company matching RRSP
A family owned specialty meat processor with six facilities across BC, Alberta, and Saskatchewan. You’ll be close to the product, close to the decision makers, and your work will show up in the numbers.

Reports to: Sales Manager, Mitchell Island & Domestic Accounts

Donald’s Fine Foods is an equal opportunity employer. We welcome applications from all qualified candidates and are committed to an inclusive, barrier free hiring process. Accommodation is available on request at any stage of the process. We thank all applicants for their interest; only those selected for an interview will be contacted.
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📌 Account Manager Richmond
🏢 Donald's Fine Foods
📍 Richmond