Life at Kensington Health

At Kensington Health, we are proud to have built a community where people can bring their full selves to work. As a not-for-profit, we believe in the work we do every day. It's what motivates us, inspires, and propels our bold vision forward: a better life for everyone.

Diversity is at the heart of who we are and at Kensington, we celebrate our differences, knowing that creating protected, inclusive, and equitable spaces in healthcare strengthens our bold vision: building a better life for everyone. Our Diversity, Equity, and Inclusion efforts are guided by our DEI Strategy as we continuously strive to offer equal opportunities for all.

Our people are what make Kensington Health such a special place to work, learn, and grow and delivering exceptional health care to our community – and beyond – is what keeps people here for years. Interested in reimagining community-delivered care with us? Check out our open roles

Kensington Health Perks

- Generous benefits package that includes employer-paid health plan and vacation.
- Free, confidential mental health and wellness support services through an Employee Assistance Program (EAP).
- Located near the vibrant and diverse Kensington Market neighbourhood, boasting a 99 Walk Score & 97 Public Transit Score.
- An environment that supports and fosters healthy work-life balance.

Job Overview

The UKG Specialist is responsible for the day-to-day administration, maintenance, and optimization of the UKG HRIS platform. This role ensures accurate data entry, reporting, and analytics to support HR operations and decision-making across the organization. The UKG Specialist will serve as the first point of contact for user support and process improvements,



ensuring the HRIS aligns with organizational needs and provides an excellent experience for staff and managers. The UKG Specialist should have hands-on experience with UKG (UltiPro and Kronos Group) systems, particularly with UKG Pro (Payroll) and UKG Pro Workforce Management (Scheduling and Timekeeping Module).

This role will also be a key support in the continued implementation of the UKG system, particularly the scheduling and timelines functions, working in collaboration with our product management experts on the digital team. The UKG Specialist will also collaborate with cross-functional teams to drive system enhancements and improve operational efficiency. This role will become an expert in how Kensington’s team members are managed, and how an HRIS can effectively support those management functions.

Responsibilities

HRIS Administration & Support

- Serve as the system owner and subject matter expert for UKG Pro and UKG Workforce Management (WFM), overseeing configuration, workflow design, security roles, and system integrations.
- Manage the implementation of recent modules, system upgrades, and enhancements in partnership with IT, Payroll, and UKG Support.
- Monitor and resolve system issues, elevate to vendors when needed, and lead root cause analysis for technical issues.
- Maintain and update system documentation,



configuration records, and change logs.
- Oversee and maintain UKG WFM functionality, including timekeeping, scheduling, attendance tracking, and leave management.
- Partner with Operations and Payroll to ensure alignment of time rules, pay codes, job profiles, and labour allocations.
- Lead HRIS-related projects from planning through implementation, including new module rollouts, WFM optimization, and automation of onboarding and offboarding processes.
- Provide technical support and training to HR team members, managers, and employees on UKG and WFM functionality.
- Develop and deliver training resources, job aids, and change communications to support system adoption and usage.
- Support end users through troubleshooting and process education.
- Provide day-to-day support for managers and employees, troubleshooting, and resolving system issues.
- Monitor workflows and approvals to ensure accuracy, efficiency, and timely completion.
- Track overall system performance to identify opportunities for optimization and recommend updates, upgrades, or modifications.

Data & Analytics

- Generate regular and ad hoc HR reports (e.g., headcount, turnover, absenteeism, demographics) to support organizational decision-making.
- Support workforce planning and forecasting through accurate data collection, reporting, and analytics.
- Build, maintain, and optimize UKG reports and dashboards to support HR, Payroll, Finance, and Operations.
- Lead data analysis and reporting for employment equity, pay equity, turnover, headcount, and other compliance requirements.
- Analyze workforce trends and provide insights to leaders

📌 UKG Specialist (Toronto)
🏢 Kensington Health
📍 Toronto