Join Cencora as a Case Worker and support vital patient and provider programs. This full time role focuses on managing cases, compliance, and delivering exceptional telephone support.As part of Cencora's Innomar Strategies division, you'll play a crucial role in delivering services that improve healthcare access and patient outcomes. Your tasks will involve administering case management, conducting monitoring and follow-ups, managing project documentation, and implementing market research initiatives. Additionally, you'll have opportunities for ongoing professional development.Key Responsibilities:Manage healthcare projects and patient-related casesProvide crucial telephone assistance to stakeholdersAdhere to case-management and monitoring protocolsDocument and track activities within the databasePlay an active role in training and mentoring new staffRequirements:One year of customer service experience requiredExperience in medical or pharmaceutical environments preferredStrong attention to detail with multitasking abilitiesAdvanced skills in Microsoft Office programsBilingual proficiency (French/English) is a plusBring your expertise in customer service and patient care to Cencora and foster positive health outcomes.

📌 Full-Time Case Worker At Cencora (Quebec City)
🏢 Cencora
📍 Quebec City