Digital menu governance and guest experience define this Toronto-based Manager role at Tim Hortons, supporting App, Kiosk, and Delivery channels.As Manager, Digital Menu Governance & Experience, you will govern accurate, dependable menus across Tim Hortons digital ordering channels. The role coordinates with Product, Marketing, Category, Operations, and Technology teams. You will establish standards, manage menu data, and improve discoverability, customization, and channel consistency.Key Responsibilities: Develop standardized menu configuration playbooks for digital ordering channelsMaintain source of truth for products and menu changesAudit menu parity across App, Kiosk, and DeliveryCoordinate updates supporting the current POS rolloutDocument, validate,



and monitor digital menu changesRequirements: Experience in digital menu management or digital commerceExperience with apps, kiosks, and delivery platformsUnderstanding of catalogs, modifiers, POS, and digital orderingAbility to translate needs into standards and processesStrong analytical, organizational, communication, and collaboration skillsSupport Tim Hortons digital ordering accuracy through menu governance, channel audits, product categorization, and focused customization opportunities.#J-18808-Ljbffr

📌 Digital Menu Governance Manager (Toronto)
🏢 Ruby Brut Inelek
📍 Toronto