Cengage is seeking a Subscription Renewal Specialist in the Customer Success team to drive renewals and growth. You will manage renewal opportunities in CRM, coordinate with sales, and execute renewal strategies to minimize churn across the Southeast/Northeast regions.
The role focuses on proactive engagement, rapid response times, and collaboration with internal teams to optimize retention and revenue growth.
📌 Strategic Renewal (Canada)
🏢 Cengage
📍 Canada
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