Support patients at FYidoctors Grande Prairie using exceptional communication and computer skills in a full time clinic role open Monday through Saturday.
As a Patient Services Specialist, you will welcome patients and support their clinic experience. The position includes patient communication, pre-testing, appointment coordination, billing, eyewear service, and payments. Retail experience is considered an asset, while technology proficiency and adaptability support daily clinic operations.
Key Responsibilities:
Greet patients and manage clinic check-in and check-out
Engage with patients in person, by phone, and email
Perform pre-testing supporting comprehensive eye care
Coordinate appointments, prescriptions, billing, and payments
Manage eyewear pick-ups, repairs, and adjustments
Requirements:
Previous retail experience considered an asset
Proficiency with computers and Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to multitask and manage changing priorities
Team-oriented, adaptable, and proactive approach
Bring patient service, pre-testing, appointment coordination, and eyewear support skills to FYidoctors Grande Prairie’s clinic team.
📌 Patient Services Specialist Grande Prairie
🏢 FYihealth Group
📍 Grande Prairie
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