Naylor Building Partnerships Inc. is seeking a motivated and experienced 313D HVAC Technician to join the HVAC division as a Residential (Condo) Lead Hand.

The Residential Lead Hand will provide technical oversight and guidance across residential condominium operations, ensuring consistent service delivery, supporting technicians in the field, and helping our teams resolve complex technical issues. This position will also act as the primary escalation point for challenging service situations while collaborating closely with Condo Operations Managers to support service planning and execution.

Please note there is no on-call work for this position!

Naylor offers a comprehensive benefits package designed to support employees & their families in managing their health and wellness needs. The following is a list of the many perks that could be available to you as a valued Naylor Employee:
Competitive pay ($50.50/hour)
Benefit package including Medical/ Dental/ Vision/ Health Care Spending Account insurance programs
10% Vacation/Stat holiday pay to start
RRSP matching program
Profit sharing program
Life insurance for you and your family
Uniform allowance & Tool loan program
Training opportunities through our Learning Management System
Career development opportunities

Key Responsibilities
Provide technical oversight and support to residential technicians across service and maintenance activities
Act as the primary escalation point for complex technical issues, helping troubleshoot and guide resolution
Deliver mentorship and coaching to technicians to promote technical growth, safety, and best practices
Promote consistency in service standards and operational processes across residential condo sites
Assist with the preparation and review of quotes for residential condo service work




Participate in technician site visits when additional technical support or assessment is required
Support the training and development of technicians, including identifying skill gaps and coordinating training opportunities
Assist with scheduling and booking required inspections for residential properties
Work closely with Condo Operations Managers to support planning, service delivery, and client satisfaction
Contribute to continuous improvement initiatives within residential operations

Requirements
Strong technical background in HVAC mechanical systems within condominium or multi-residential buildings is required
Demonstrated ability to troubleshoot complex technical issues and guide others through solutions
Proven experience providing mentorship, coaching, or technical leadership
Strong communication and collaboration skills with both field teams and operational leadership
Ability to manage multiple priorities while maintaining high service standards
313D Residential Air Conditioning Systems Mechanic License
GT2 Gas Technician license required or higher and ODP certification
Valid Ontario Driver’s licence and insurable on our fleet policy
Ability to obtain a clean security clearance check
Computer aptitude

Please note: this posting is for an existing vacancy.

We are committed to providing an inclusive and barrier-free workplace that reflects the communities we serve. We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Naylor’s Accessibility Policy. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our Human Resources department at [email protected].

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📌 Residential 313D HVAC Technician (Condo) – Lead Hand, Service (Ontario)
🏢 Naylor Building Partnerships
📍 Ontario