Lead Gucci Canada’s client engagement strategy through retail planning, relationship management, and regional events across directly operated stores and outlets. Travel domestically up to 60%.

The Manager of Client Engagement, Canada translates Gucci America’s strategy into store-embedded plans supporting retention, elevation, acquisition, and sales. This manager leads client development, client relations, and client events. Success requires collaboration with Store Directors, retail leadership, corporate teams, and the General Manager, Canada.

Key Responsibilities:

- Lead store-specific client development strategies and annual planning
- Analyze client performance, initiatives, and sales impact
- Build relationships with top clients and VIP groups




- Manage regional events calendars, budgets, vendors, and execution
- Present business area performance results regularly

Requirements:

- Bachelor’s degree preferred
- Three-plus years’ management experience in relevant industries
- Proven B2B and B2C client management experience
- Luxury fashion industry knowledge and appreciation
- Microsoft PowerPoint, Excel, CRM, and business intelligence experience

Apply client development, luxury relationship management, strategic planning, and event leadership across Gucci Canada’s retail network.

📌 Gucci Canada Client Engagement Manager (Toronto)
🏢 BROBSTON GROUP
📍 Toronto