Deliver exceptional customer service at BMO’s 1 Yorkgate Boulevard location through personal banking advice, transactions, and digital guidance. Support customers across branch channels.This Customer Service Representative role sits within Retail Banking Sales & Service. You will identify needs, provide financial guidance, handle banking requests, and refer customers to BMO colleagues. The position emphasizes personal banking, credit cards, customer experience, and team-oriented branch service.Key Responsibilities:Welcome customers and complete banking transactions accuratelyIdentify needs and initiate referrals to BMO colleaguesDiscuss personal banking plans and credit card needsExplain digital and self-serve banking optionsEscalate complex or unresolved situations to managersRequirements:No prior experience necessaryPost-secondary degree or related certification desirableKnowledge of personal banking products and trendsStrong interpersonal, listening, and problem-solving skillsBasic communication, organization, and collaboration skillsBring customer focus, financial guidance, and relationship-building skills to BMO’s personal banking service team at Yorkgate Boulevard.#J-18808-Ljbffr
📌 Bmo Personal Banking Representative - No Experience Required (Winnipeg)
🏢 BMO
📍 Winnipeg